Shipping Policy

Thank you for shopping with Jeffree Star Cosmetics! We strive to deliver your order as quickly and safely as possible. Below, you’ll find the details regarding our shipping procedures, rates, and delivery timelines.

1. Processing Time
Orders are typically processed within 1-2 business days after they are placed. Please note that business days are Monday through Friday, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times
Shipping rates are calculated based on the delivery address, size, and weight of your order. The following are the general shipping options available:

• Standard Shipping (U.S. Only)
  Delivery Time: 5-7 business days
  Shipping Cost: Calculated at checkout based on order size and location
• Expedited Shipping (U.S. Only)
  Delivery Time: 2-3 business days
  Shipping Cost: Calculated at checkout based on order size and location
• Overnight Shipping (U.S. Only)
  Delivery Time: 1 business day
  Shipping Cost: Calculated at checkout based on order size and location
• International Shipping
  Delivery Time: Varies by destination (typically 7-21 business days)
  Shipping Cost: Calculated at checkout based on order size, weight, and destination country. Please note that additional customs fees or import duties may apply depending on your country’s regulations.

3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your package through the carrier’s website.

4. Shipping Restrictions
Currently, we do not ship to P.O. boxes or APO/FPO addresses. Additionally, there may be certain countries or regions where we are unable to ship products due to local regulations or restrictions.

5. Shipping Delays
While we do our best to ensure timely delivery, please note that delays may occur due to unforeseen circumstances such as weather, holidays, or carrier delays. We appreciate your patience and understanding in these situations.

6. Free Shipping Promotions
From time to time, we offer free shipping promotions. These promotions will be clearly stated on our website or in promotional emails. Free shipping may apply to certain minimum purchase requirements or specific shipping methods. Check the terms and conditions of the promotion for more details.

7. Lost or Damaged Packages
If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or a refund, depending on the situation.

8. International Duties & Taxes
For international orders, please be aware that you may be responsible for any additional customs fees, taxes, or import duties upon arrival in your country. These fees are determined by the local customs office and are the responsibility of the customer.

Contact Us
If you have any questions or need assistance regarding shipping, feel free to reach out to us:

• Email: info@jeffreestarcosemtics.site
• Phone: +1 (626) 954-8668

Thank you for choosing Jeffree Star Cosmetics! We’re committed to ensuring your shopping experience is smooth and enjoyable.